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Web Filtering Blocking All Connections

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Hi. i have Installed my UTM 9 with bridge Mode. however when Web Filtering is ON, all the client cannot connect to Internet. then when it's disabled all the client can connect to Internet. I don't know what cause of this. can anyone help??

i do have tested with web tester policy, (ex access to manjaro.org) is successful, but when i try from my pc (IP Local) somehow failed. did i missing something??

 

 

Top Replies

 
 
  • 10 days ago

    Hello Rizal,

    Thank you for contacting the Sophos Community!

    Do you have a Firewall rule for this traffic? Bridge and Internal Network -> ANY (or try playing with ANY to ANY)

    Make sure you have a Masquerade rule for the bridge Network to external.

    Regards,

     
     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
     
     
     
     
     
    • 10 days ago in reply to emmosophos

      Hi. yes i have. here it is

      is there something wrong?

       
       
       
       
       
       
      • 10 days ago in reply to Rizal F

        Hello Rizal,

        please give use the details for the definition of the group "lp lokal" and the details of "ETH_BRDG".

        Then maybe we would be able to help you.

         

        Mit freundlichem Gruß, Regards from Germany,

        Philipp Rusch

        New Vision GmbH, Germany
        Sophos Silver-Partner

         
         
         
         
         
      • 10 days ago in reply to jprusch

        Hi jprusch.. more or less like this.. 

         IP lokal = All the VLAN for client

        ETH_BRDG = ip public static = 202.61.8.130/28

        for surfing the websites i'm using 202.61.8.132 and it's worked (with web filtering disabled)

         

        here the pictures. hopefully this is easy to understand. 

        thanks

         

         
         
         
         
         
         
      • 10 days ago in reply to Rizal F

        Please show the definitions in the screen of the Sophos UTM for the interface ETH_BRDG

        And the same for the group of local IPs, please.

         

        Mit freundlichem Gruß, Regards from Germany,

        Philipp Rusch

        New Vision GmbH, Germany
        Sophos Silver-Partner

         
         
         
         
         
      • 10 days ago in reply to jprusch

        i have already replied above

         
         
         
         
         
         
      • 9 days ago in reply to Rizal F

        I meant a screenshot of your Sophos GUI windows to see the exact parameters you are using.

         

        Mit freundlichem Gruß, Regards from Germany,

        Philipp Rusch

        New Vision GmbH, Germany
        Sophos Silver-Partner

         
         
         
         
         
      • 9 days ago in reply to jprusch

        Hi jprusch. sorry late. do you mean my interfaces? or network Definition? if yes this is. and if you need anything or need me to do something please tell me.

         i hope this can be solved. 

         

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